Support

We're here to help.

Real humans. Fast responses. No runaround. Get help with your CMC POS account, features, or billing.

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Live chat

Chat with our team in real time. Available Monday–Friday, 8am–8pm ET.

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Email support

Send us a detailed message and we'll respond within 4 business hours.

support@cutmerchantcosts.com

Phone support

Talk to a real person. No phone trees, no hold music (okay, maybe a little).

Coming soon

Help resources.

Getting started guide

Set up your account, add products, and take your first payment in under 15 minutes.

Fee Saver setup

How to enable Fee Saver, configure signage, and understand compliance requirements.

Billing & account

Manage your subscription, update payment methods, and download invoices.

Can't find what you need?

Our team typically responds within 4 hours during business hours. For urgent payment issues, use live chat for the fastest response.

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